Returns & Exchanges

At HumbleBean Coffee, we strive for the perfect roast in every cup; however, due to the perishable nature of coffee, we can only offer replacements or refunds for damaged goods or shipping errors within 14 days of purchase.

Return Process

• 1.
  Contact Support

  Email our team at [email protected] with your order number and a photo of the damaged or incorrect item to initiate your claim.

• 2.
  Wait for Approval

  Our quality control team will review your request within 48 hours to ensure it meets our freshness and safety return standards.

• 3.
  Package Your Return

  If requested, place the unopened or defective product back in its original shipping box using the prepaid label provided by our support team.

• 4.
  Receive Refund or Exchange

  Once your return is processed, we will issue a full refund to your original payment method or ship out a fresh replacement bag immediately.